London is big city with countless plumbers and gas engineers operating within it. As a result, when it comes to finding a contractor to handle boiler repair, boiler installation, a boiler service or a related service like underfloor heating repair, you might be left spoiled for choice and unable to decide who to call. If this sounds like you, don’t worry! In this article, the team at Balham-based gas work specialist Ecoheat Plumbing Ltd have looked to jot down a few essential questions to ask a contractor. They’ll help you sort the best of the bunch from those who simply don’t deserve your custom.
As we are throwing our hat in the ring and hoping you’ll opt for us, we’ve provided the answers we’d give to any Balham homeowner asking us these same questions. So if at the end of this article you decide we’re the team for you, pick up the phone and call us on 020 8673 9944.
This is perhaps the most important question you can ask of a gas engineer and plumber before they begin to deliver a boiler service, boiler repair or boiler installation. It is illegal for someone who isn’t on this register to work with gas appliances, due to it being so dangerous. Not only could you be risking your own health and the health of all co-occupants in your property, but you could be risking the very property itself. Botched boiler work could lead to a fire, carbon monoxide leak or even an explosion – all of which you might end up being liable for. Ecoheat Plumbing Ltd, which is actually based in Balham, is Gas Safe registered. If you are sounding out a different contractor, ask them straight off the bat whether they are Gas Safe, and should you have any cause to doubt their credentials, don’t hesitate in asking for proof.
Some plumbers and gas engineers go further beyond the bare minimum requirements, and are members of trade associations which are fantastic sources for extra, specialist training and often have minimum standards that they require their members to meet. There are a variety of trade associations / boards around, but we are a member of one of the very best – the Chartered Institute of Plumbing and Heating Engineering (CIPHE). If a Balham plumber or gas engineer is a member of this prestigious organisation, it’s a very good sign that whether you hire them for boiler repair, boiler installation, a boiler service or something like underfloor heating repair – you’ll receive an excellent standard of workmanship and customer service.
So you may have heard of the term “approved installer”. Essentially, it means a company trusts a plumber / gas engineer enough to back them, and give their seal of approval. Practically, it also allows the contractor to provide extended guarantees on boiler installation / similar services. Everyone benefits – the consumer gets extra coverage, the manufacturer knows that their product has been installed properly and we can ensure clients know we’re the real deal. Boiler insurance can be up to 10 years, due to this approved status (which not all Balham contractors have) with the following manufacturers: Baxi, Vaillant, Worcester Bosch and Potterton – all industry leaders.
Not every plumber and heating engineer offers the same range of services. While this website is dedicated chiefly to our domestic clients around Balham, we also provide a range of commercial services which take in everything from boiler repair to a boiler service, boiler installation to more niche offerings like underfloor heating repair. One of the best ways to figure out if a plumber or heating engineer is going to provide a high standard of workmanship, is to simply ask them how much experience they have in what you need doing.
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